How to Fix Installation Issues on Mac?

If you’re facing problems launching FilterPixel on your Mac, it’s usually because the app wasn’t installed correctly. Follow these steps to ensure a smooth installation.

Step 1: Download the Installer

1. Go to the FilterPixel Download Page
2. Download the FilterPixel .dmg file to your Mac.

Step 2: Open the Installer

1. Locate the downloaded .dmg file (usually in your Downloads folder).
2. Double-click the file to open it.

Step 3: Install FilterPixel

1. A new window will appear showing the FilterPixel app icon and the Applications folder.
2. Drag the FilterPixel app icon into the Applications folder.

• • ⚠️ Important: Running the app directly from the .dmg file can cause errors.

Step 4: Launch FilterPixel

1. Open the Applications folder on your Mac.
2. Double-click FilterPixel to launch it.
3. (Optional) Right-click the FilterPixel icon in the Dock and select Keep in Dock for quick access.

Step 5: Allow Security Permissions (if prompted)

The first time you open FilterPixel, Mac’s Gatekeeper might warn you since the app is downloaded from the internet.

• If you see the message “FilterPixel can’t be opened because it is from an unidentified developer”:

1. 1. Go to System Preferences → Security & Privacy → General.
   2. Click Open Anyway next to FilterPixel.
   3. The app will now launch normally.

Step 6: Verify Installation

• Make sure you’re opening FilterPixel from the Applications folder (not the mounted .dmg).
• Once running, you’re ready to start culling! 🚀

✅ Tip: After installation, you can safely eject the .dmg file and delete it — the app is already copied into Applications.

Troubleshooting FAQ

1. The app keeps bouncing in the Dock but won’t open.

• Quit the app, restart your Mac, and try again.
• Check Security & Privacy → General for any blocked permissions.
• Reinstall by deleting FilterPixel from Applications and dragging it again from the .dmg.

2. I can’t drag the app into the Applications folder.

• Ensure you have admin rights on your Mac.
• Try dragging while holding the Option key.
• If Applications is locked, unlock it via Finder → Applications → File → Get Info → Unlock.

3. I see “Permission denied” or “Unidentified developer” errors.

• Open System Preferences → Security & Privacy → General and click Open Anyway.
• Alternatively, right-click FilterPixel → Open (this bypasses the security warning once).

4. The installer window doesn’t show the Applications folder.

• If the Applications folder alias is missing, open Finder → Applications manually and drag the FilterPixel icon into it.

5. I installed but the app still shows errors.

• Delete FilterPixel from Applications.
• Re-download the latest version from our [Download Page].
• Reinstall following the steps above.

If you’re still facing issues, reach out to us at [support@filterpixel.com]() or via the in-app chat. We’ll help you get started quickly.

Updated on: 26/08/2025