Q: General FAQs

Frequently Asked Questions Can I download it to 2 or more computers/devices using the same subscription? You don't need to purchase two licenses. It will work on both. But please note that as we don't store any data - you will always have to be at the same computer in case you want to access your previous culled projects. **What’s the file format FilterPixel supports? ** Supported file formats are : NEF ; CR3 ; HEIC ; JPG ; CR2 ; DNG ; ARW ; 3FR ; DCR ; ORF ; RW2 ; RAW ; PEF ; RAF ; PSD Can I cull using Filterpixel on my iPad? No, FilterPixel is supported by windows &amp; Mac only Can I delete the photos from the project? No, we observed that deleting photos directly from the project can be destructive. For the safety of your photos, we don’t allow deleting the photos for now. If you want this option, please raise a feature request to support.

Q: Why does it take so long to show previews?

Why is taking so long to show previews? If you are not getting previews, make sure you have not opened the same photos into any other app such as Lightroom. Reason : Previews aren't loading means that the FilterPixel app is not getting permission to access your files. Here's the Solution: <ol> <li>Quit all applications that have the same photos open in them.</li> <li>Close FilterPixel app</li> <li>Reopen FilterPixel app</li> </ol>

Q: HOW DOES THE FREE PLAN WORK?

Here’s all you need to know about the Free Forever plan. **WHAT DOES IT INCLUDE : ** <ul> <li>Fast Preview of RAW Files</li> <li>Color &amp; Star Rating</li> <li>Export anywhere : CaptureOne / LightRoom / Local Folder / Any Photo Editor</li> <li>Pick &amp; Reject photos</li> <li>Email &amp; Live Chat support</li> </ul> LIMITATIONS : <ul> <li>The free plan wouldn't include AI Benefits</li> </ul> WHAT DO YOU GET WHEN YOU UPGRADE? <ul> <li>Let AI do the work for you, here is what’s included when you upgrade to our unlimited plan : </li> <li>Auto-Cull &amp; Auto-Select the best photos</li> <li>Use Comparison view </li> <li>Auto grouping similar photos</li> <li>Applying filters to manage &amp; organize your gallery</li> <li>AI sliders to narrow down your best choices</li> </ul> | <a href="https://filterpixel.com/payment.html">Upgrade now</a>

Question 1

How to use FilterPixel?

Accepted Answer

Culling can be a nightmare without a workflow. A clear workflow can turn a five hours of job in a few minutes.

Learn how to cull photos using FilterPixel with a manual workflow and AI workflow:

Manual Cull-out Workflow

In Manual cull-out workflow we go through all of our photos and reject the ones which we don't want. The decisions are faster as rejecting the bad images is easier by the subconscious rather than making the best choice without narrowing them down. Hence, Manual Cull out workflow is easy but more time-consuming.

AI Culling Workflow

But with AI Culling workflow in FilterPixel, we just have to go through the selected photos by the AI instead of all the photos and reject the ones which we don't want. Hence this workflow is the easiest and fastest way to cull through the photos.

How to use AI Culling workflow in FilterPixel?

Let's break down the workflow into few simple steps:

Import
AutoSelect
Review
Export

Import the photos

You can drag/drop the folder containing your RAW files or JPEGs directly from your drive or SD card.

import

Once the import is done, you should be able to see the previews of your photos instantaneously.

AutoSelect Images

After the import, you will see that the AI will automatically start culling your photos and filter-out your images into three piles. The culling progress bar will start updating the stat

Question 2

I have already imported photos into Lightroom. How should I use FilterPixel?

Accepted Answer

Well the best way is that you take your culled files to Lightroom but If you have already imported all your photos to Lightroom, here is your workflow:

**Workflow **

Open FilterPixel App & Create a project inside it by importing the folder that you want to cull
Let the AI tag the undesired photos as rejects
If you want the AI to select the best photos automatically considering all possibilities, click AutoSelect
Review the photos Accepted by the AI and star/color rate them with same Lightroom shortcuts

Updating Lightroom Metadata

Click on Export & export to lightroom

This will write XMP with the metadata inside the same directory. Lightroom and other editors can read XMP and hence every color/rating can be taken to Lightroom.

Go to Lightroom and Read Metadata

Now your Lightroom will be updated by colors/ratings that you have marked in FilterPixel

Question 3

General FAQs

Accepted Answer

Frequently Asked Questions

Can I download it to 2 or more computers/devices using the same subscription?

You don't need to purchase two licenses. It will work on both. But please note that as we don't store any data - you will always have to be at the same computer in case you want to access your previous culled projects.

**What’s the file format FilterPixel supports? **

Supported file formats are : NEF ; CR3 ; HEIC ; JPG ; CR2 ; DNG ; ARW ; 3FR ; DCR ; ORF ; RW2 ; RAW ; PEF ; RAF ; PSD

Can I cull using Filterpixel on my iPad?

No, FilterPixel is supported by windows & Mac only

Can I delete the photos from the project?

No, we observed that deleting photos directly from the project can be destructive. For the safety of your photos, we don’t allow deleting the photos for now. If you want this option, please raise a feature request to support.

Question 4

Why does it take so long to show previews?

Accepted Answer

Why is taking so long to show previews?

If you are not getting previews, make sure you have not opened the same photos into any other app such as Lightroom.

Reason : Previews aren't loading means that the FilterPixel app is not getting permission to access your files.

Here's the Solution:

Quit all applications that have the same photos open in them.
Close FilterPixel app
Reopen FilterPixel app

Question 5

HOW DOES THE TRIAL WORK?

Accepted Answer

What is included in your Free Trial?

Images included : ${color}#001dff Trial period: ${color}[#001dff](15 days)

FEATURES IN THE TRIAL:

Cull your first 10,000 photos for absolutely free
Get all the premium features free for the first 15 days
Live Chat & Support

Question 6

HOW DOES THE FREE PLAN WORK?

Accepted Answer

Here’s all you need to know about the Free Forever plan.

**WHAT DOES IT INCLUDE : **

Fast Preview of RAW Files
Color & Star Rating
Export anywhere : CaptureOne / LightRoom / Local Folder / Any Photo Editor
Pick & Reject photos
Email & Live Chat support

LIMITATIONS :

The free plan wouldn't include AI Benefits

WHAT DO YOU GET WHEN YOU UPGRADE?

Let AI do the work for you, here is what’s included when you upgrade to our unlimited plan :
Auto-Cull & Auto-Select the best photos
Use Comparison view
Auto grouping similar photos
Applying filters to manage & organize your gallery
AI sliders to narrow down your best choices

| Upgrade now

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