> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://filterpixel.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What’s filterpixel refund policy?

# What’s the refund policy?

At FilterPixel, customer satisfaction is extremely important to us. Our [__refund policy__](https://filterpixel.com/refund-policy) is designed to be fair while ensuring transparency around subscription usage.

Refund eligibility depends on several factors, such as the type of plan purchased, the duration since purchase, and the extent of usage. In most cases, refunds are considered if a request is made within a specific time window from the original purchase date and if the account has not significantly used the service.

To request a refund, users must contact our support team with their account details and the reason for the request. Each request is reviewed individually, and eligible refunds are processed back to the original payment method.

|| Please note that certain plans, promotional purchases, renewals, or heavily used subscriptions may not be eligible for refunds. Once approved, refunds typically take a few business days to reflect, depending on your payment provider.

For full details, we recommend reviewing our complete [__refund policy__](https://filterpixel.com/refund-policy).